Supported access to
market leading technology

Firstly, licences for each of the market-leading tools we make available are expensive. We make partial sub-licences available to our clients for a fraction of the price of a full licence. Secondly, these tools are extremely powerful, but without proper calibration and implementation, they will not function anywhere close to their optimal level.

Our technology solutions are delivered as subscriptions, payable in 6-month or 12-month instalments. Subscription fees include full access to the tools themselves for the subscription period and for a set number of users.

There may be separate a fee for consultancy services to implement your tools at the outset, which may include developing customised BRYTER workflows or setting up Luminance accounts and knowledge banks (i.e. training your Luminance property). Consultancy services are either provided at standard hourly rates or on fixed fee project rates as agreed in advance.

In all cases Clearlake provides exceptional value for money, giving fully supported access to world-class tools, fully implemented on your behalf, at a fraction of the price and time it would take to purchase and implement these tools unilaterally.

Your legal, sales or procurement teams can be as involved as they want to be in the process of calibrating each of our solutions to your organisation’s needs. From their on, we can work with you to continue to tweak each solution until it is operating exactly as it needs to.

Our sector specialist lawyers are integral to the development and deployment of all our legal technologies, working hand in glove with our development function and technology partners. We are here to help you develop each solution for you, to train and implement each solution using your own content, to supervise the outputs and to maintain and update your technologies in line with the development of your organisation and the legal landscape.

Our technology offering is a collaboration between Clearlake and world-class technology companies, all of whom provide round the clock technical supervision. For larger clients, we can provide a tailored tech support function to triage any queries and resolve the relevant issue.

We work with all of our providers to ensure that our clients’ data remains onshore here in the UK and is stored and processed only at the highest levels of security. Where any providers requires some data to be moved offshore, for example to another EEA member country, we ensure that all the necessary technical and operational safeguards are in place. We can provide significant detail and assurance around the handling of your confidential information and personal data on request.

Each of our technology providers is ISO27001 accredited or higher. We also work with two separate cybersecurity auditors, including the only cybersecurity auditor to be accredited by The Law Society, who constantly test and measure our cybersecurity arrangements. We can provide significant amounts of information and reassurance on our information security processes and we work with each of our clients to ensure their own protocols and requirements are met.